PARTICIPANT AGREEMENT, LIABILITY & CANCELLATION POLICY
One Love Multisports Jamaica Limited – Participant Agreement Summary
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Our cycling vacations (Cycle Jamaica • Cycle Punta Cana • Cycle Caribbean) are active outdoor experiences that require good health, personal responsibility, and flexibility. This summary highlights the most important terms. The full Participant Agreement governs all bookings.
Safety & Participation
Cycling involves risks such as traffic, road surfaces, animals, weather, heat, and mechanical issues. Guests must be in suitable health, follow guide instructions, wear a helmet, and ride cautiously. Unsafe behavior may result in removal without refund.
Bicycles & Equipment
Guests are fully responsible for their bicycles and equipment at all times. The Organizer is not liable for scratches, damage, mechanical issues, theft, loss, or problems arising from transport, loading/unloading, storage, hotel handling, bike fitting, or mechanical assistance. High-value bikes should be insured separately.
Medical Insurance Requirements
All guests must carry international medical insurance with emergency treatment, international air ambulance evacuation, medical repatriation, and 24/7 emergency assistance. Hospitals may require a credit-card deposit for admission. All medical expenses are the guest’s responsibility.
Trip Cancellation requirements
Every travel insurance should offer a trip cancellation as well as the medical coverage but for some it's an option to add trip cancellation. Please don't do that. We STRONGLY recommend you pay the small extra so that the amount you pay is covered should there be a cancellation. If you fail to buy insurance you are fully responsible for the consequences thereof.
Weather & Conditions
Trips may involve heat, humidity, rain, wind, and rapidly changing tropical conditions. Events proceed as long as conditions are considered safe. Weather discomfort is not grounds for refunds.
Itinerary & Hotel Changes
Hotels, room categories, routes, start points, guides, and transport may change when necessary. These changes do not qualify for refunds. Declining substitutions is treated as a guest cancellation.
Travel Documents
Guests are responsible for passports, visas, health documents, and any required entry authorizations. Missing documents do not qualify for refunds.
Cancellation Terms
93+ days before arrival: US$299 deposit is non-refundable
92–63 days: US$499 penalty
62–49 days: US$699 penalty
32–48 days: US$899 penalty
31 days or less: No refund
All payments, deposits, credits, and postponements are non-transferable for any reason. Travel insurance with trip cancellation coverage is strongly recommended. If the event is postponed due to weather, hotel closure, or force majeure, this is not a cancellation. Declining new dates is treated as a participant cancellation, and penalties apply.
Force Majeure
No refunds apply for delays or interruptions caused by storms, hurricanes, hotel closures, safety issues, or events beyond the Organizer’s control. Postponement or credits may be offered at the Organizer’s discretion.
Media Use
Guests agree that photos or video taken during the event may be used for legitimate promotional purposes without compensation.
Legal
All bookings are governed by Jamaican law and resolved through binding arbitration in Jamaica.
Full Agreement
This is a summary. Guests must read and sign the full Participant Agreement and Liability Release before joining any event.
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GENERAL RULES FOR CYCLISTS
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​Each rider must use a helmet at all times, or he/she can be asked to remove him/herself from the ride.
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Each rider must have international medical insurance that includes emergency international air ambulance and be in good physical health and condition.
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Each rider’s bike must be in good operating condition.
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Entry is by pre-registration only.
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We do not offer ride-only packages for our events.
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Using aero-handlebars is allowed, but you will be restricted to the back of the group.
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This is a group ride. No rider is allowed to ride off the front alone. To do so is to be considered abandonment of the tour. Any rider lagging behind the group can accept the help of our ride leaders with a push or can join one of the support vehicles. No rider is allowed to ride outside of the group. To do so is considered abandonment of participation because it puts the safety of the entire group at risk.
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The use of iPods, cell phones, etc., while riding on Cycle Jamaica is strictly prohibited.
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If a rider abandons the ride, that participant is responsible for notifying the staff. The use of our SAG wagons is
strongly encouraged for these riders.​
