GENERAL RULES & CANCELLATION POLICY

CANCELLATION POLICY

93 days or more $299 Initial deposit is not refundable NOR transferable.

92- 63 days $399 penalty

62-49 days prior $599 penalty

32-48 days prior $899 penalty

Less than 31 days no refund penalty

Above applies to each person booked, regardless if they booked cycling or non cycling packages

It is not possible to transfer a cancelled booking to another date nor to another person.

Sometimes things can come up and you find that you have to cancel. We highly recommend you buy trip insurance to cover the cancellation fees should that occur. Trip cancellation insurance is your choice and its not mandatory to purchase it but highly recommended.

Medical Travel insurance is mandatory.

Most travel insurances cover both but not all. Many credit cards include travel insurance if you book the trip with that card. Airlines often offer a very low price option for limited but acceptable coverage when purchasing your airline ticket. It doesnt matter if you are cycling or not cycling, you must have travel medical insurance. Unfortunately persons can fall ill or have an accident at any time when travelling and having insurance can make the difference in the kind of care you can access. Never leave home without insurance. The cost is usually around $30-60 depending on the type of plan you choose.

GENERAL RULES FOR CYCLISTS

Each rider must use a helmet at all times, or he can be asked to remove him/herself from the ride.
Each rider must have international medical insurance that includes emergency international air ambulance and be in good physical health and condition.
Each rider’s bike must be in good operating condition.
Entry is by pre-registration only.
We do not offer ride only packages for our events.
Using aero-handlebars is allowed but you will be restricted to the back of the group.
This a group ride. No rider is allowed to ride off the front alone. To do so, is to considered abandonment of the tour. Any rider lagging behind the group can accept the help of our ride leaders with a push or can join one of the support vehicles. No rider is allowed to ride outside of the group. To do so, is considered as abandonment of participation because it puts the safety of the entire group at risk.
The use of I-Pods ,cell phones etc. whilst riding on Cycle Jamaica is strictly prohibited.
If a rider abandons the ride, that participant is responsible of notifying the staff. The use of our SAG wagons is
strongly encouraged for these riders.